Information Privacy Policy

1. Purpose and scope of information collection

tinhhoatoancau.vn does not sell, share, or exchange customers' personal information collected on the website to any third party.

The personal information collected will only be used internally within the company.

When you contact us to register for a service, the personal information that tinhhoatoancau.vn collects includes:

  • Full name
  • Address
  • Phone number
  • Email

In addition to personal information, there is also service-related information such as:

  • Product name
  • Quantity
  • Delivery time of the product

2. Scope of information use

The personal information collected will only be used by tinhhoatoancau.vn within the company and for one or all of the following purposes:

  • Supporting customers
  • Providing information related to the service
  • Processing orders and providing services and information through our website as per your request
  • We may send you product information, new services, information about upcoming events, or recruitment information if you register to receive email notifications.
  • Additionally, we will use the information you provide to help manage customer accounts; confirm and carry out financial transactions related to your online payments.

3. Duration of information storage

For personal information, tinhhoatoancau.vn will only delete this data upon request by the customer. Customers can request deletion by sending an email to tinhhoatoancau68@gmail.com.

4. Individuals or organizations that may access personal information

Those who may access customers' personal information include:

  • GLOBAL ESSENCE FOODS JOINT STOCK COMPANY
  • Partners contracted to provide part of the services offered by GLOBAL ESSENCE FOODS JOINT STOCK COMPANY. These partners will receive information as agreed in the contract (part or full information depending on the contract terms) to assist users in utilizing the services provided by the company.

5. Address of the unit collecting and managing personal information

GLOBAL ESSENCE FOODS JOINT STOCK COMPANY
Address: 37/13 Nguyễn Minh Hoàng, P. 12, Q. Tân Bình, Ho Chi Minh City
Phone: 0932796388
Website: tinhhoatoancau.vn
Email: tinhhoatoancau68@gmail.com

6. Means and tools for users to access and modify their personal data

tinhhoatoancau.vn collects customer information through the website. Customer personal information is collected via email for product and service orders sent to our mailbox: tinhhoatoancau68@gmail.com or through phone orders via 0932796388.

You can contact the email or phone number mentioned above to request tinhhoatoancau.vn to modify your personal data.

7. Mechanism for receiving and resolving consumer complaints related to the misuse of personal information

At tinhhoatoancau.vn, protecting your personal information is extremely important. You are assured that the information provided to us will be kept confidential. tinhhoatoancau.vn commits not to share, sell, or rent your personal information to anyone. tinhhoatoancau.vn commits to using your information only in the following cases:

  • Improving the quality of service for customers
  • Resolving disputes and complaints
  • When requested by law enforcement agencies.

tinhhoatoancau.vn understands that protecting your personal information is our responsibility. If you have any questions or feedback related to the privacy policy of tinhhoatoancau.vn, or if personal information is misused beyond the scope announced, please contact the hotline at 0932796388 or email: tinhhoatoancau68@gmail.com.